Privacy Policy
At Royston Park, we protect our valued customers’ privacy and ensure their personal information is handled responsibly. This Privacy Policy outlines how we collect, use and protect customers’ data.
Please note that you consent to the practices described in this policy by accessing and using our website.
01. General Information:
This section covers the basic information about Royston Park’s privacy practices and how customer data is handled:
Personal Data: Royston Park is the data controller responsible for the processing of all its customers’ data
- Purpose of the Policy: This Privacy Policy aims to inform the customers about the type of information we collect, how we use it, who we may share it with and customers’ rights regarding their online data.
- Updates to the Policy: We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. The revised policy will be posted on our website, and we encourage all our customers to review the same regularly.
02. Type of Information Collected:
- Personal Information: When a customer purchases or signs up for our newsletter, we may collect personal information such as their name, email address, postal address, phone number, etc.
- Payment Information: We collect payment information, including credit card details and billing addresses, to process orders. Please note that we do not store your payment information on our servers.
- Automatically Collected Information: Royston Park uses cookies and similar technologies to collect information about customer interactions with our website, including IP address, device information and browsing behaviour. This data helps us improve the browsing experience and personalise content.
03. Use of Information Collected:
- Order Processing: We use customers’ personal and payment information to process and fulfil all orders received, arrange for shipping and provide customer support.
- Newsletter Subscription: For those who opting to receive our newsletter, we may use their email address to send out updates about the latest products, promotions, news, sale announcements, etc. Customers can unsubscribe anytime by clicking the unsubscribe link in all our emails.
- Improving Our Services: We may use automatically collected information to analyse website traffic, track user trends and enhance user and customer experience.
04. Sharing Your Information:
- Third-Party Service Providers: We may share customer information with trusted third-party service providers who assist us in operating our website, conducting business and serving the audience better.
- Legal Compliance: We may disclose customer information when the law requires it, such as responding to legal requests or enforcing our website policies.
